Privacy Policy

Privacy Policy

Introduction

Welcome to https://castle-rock-depression-therapy.denvermentalhealthcare.com (hereinafter referred to as “Castle Rock Depression Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our data handling practices, in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Transparency and Consent Law (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage users to review them before providing any personal data.

Processing Activities

This Policy outlines the practices related to:

  • Using our applications and services as an authorized user
  • Visiting and navigating our websites linked to this Privacy Statement
  • Receiving communications from us, including newsletters, emails, phone calls, and text messages (SMS)

Personal Data Collection

We collect a range of personal information to enhance your experience and provide the best possible service. The types of data we gather include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Transaction details, billing addresses, and payment methods for purchasing our services.
  • Financial Information: Banking or credit card information (encrypted) for secure transactions.
  • Purchase Information: Records of products/services purchased, including quantities and prices.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to enhance application functionality.
  • Location Data: Your geographical location data when you use our location-based services or provide consent.
  • Feedback: Comments, reviews, and suggestions provided by users to improve our offerings.
  • Social Media Information: User profiles and content shared on social media platforms linked to our website.
  • Product Information: Details about products or services of interest that you choose to share with us.

We collect this data through various methods: user input forms, direct interactions with our applications and websites, analytics tools, cookies, and third-party service providers.

Cookies

Castle Rock Depression Therapy uses cookies to enhance your experience on our platform and for analytical purposes. Cookies are small text files stored on your browser that serve different purposes:

  • Strictly Necessary: Essential for navigating our website and using its core features.
  • Preference: Remember user preferences, language settings, and other customization options.
  • Analytics: Help us understand user behavior, track website usage, and improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes specified at the time of collection or as required by law. Once the retention period expires or when the purpose is no longer relevant, we securely delete or anonymize your data.

Security Measures

We prioritize the security of your personal information and implement robust measures to protect it:

  • Employing industry-standard encryption protocols for secure data transmission.
  • Engaging reputable third-party processors who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking us to delete your data, subject to legal exceptions.
  • Restriction: Limiting our use of your data in specific circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for certain purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain aspects of your personal life or identity.

To exercise any of these rights, please contact our privacy team using the details provided below. We will respond to your requests in a timely manner, adhering to applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any significant changes will be notified on our website, and updated versions will be posted here. We encourage users to review this page periodically for the latest information.

Contact Information

For any questions related to privacy, data requests, unsubscribes, or complaints, please contact us:

  • Email: contact@castle-rock-depression-therapy.denvermentalhealthcare.com
  • Mail: Castle Rock Depression Therapy, Privacy Team, [Address]

We value your trust in our commitment to privacy and data protection.